Refunds and payment problems

If the program is not right for you, contact us within 14 days of purchase and we will refund it. You do not need to justify the request.

Refunds are issued to the original payment method by our payment processor. Depending on your bank, the money can take several business days to appear.

When a refund or a payment reversal is processed, program access ends. Your account, your tracker history and your reflections are not deleted — you keep the free Calculator, Tracker, Craving Help and Learn library.

• A failed or cancelled payment never grants access, and no charge is completed.
• If you were charged but the program did not unlock, sign in and use Restore my purchase on your account page. This re-checks your payment directly with the processor.
• Duplicate charges are refunded in full. Access is granted once per account, so a second payment is never required.

Email hello@thefinalpiece.app with the email address you used at checkout. Never send card numbers by email — we do not need them and cannot see them. See our terms.